Retail Fulfillment Recovery Platform

Find more. Rescue more. INF less.

INF Rescue helps fulfillment teams find difficult items, request assistance, capture successful rescues, preserve store-specific knowledge, and identify repeat problems before the team starts from zero again.

Book a Demo →See How It Works ↓

Built for fast-moving retail fulfillment teams.

INF Rescue

Ready

Find Assist

Search item or DPCI

Store Memory

Previously rescued near alternate Seasonal backstock. Check the side wall before finalizing.

1Check primary and adjacent locations

2Review previous rescue history

3Request help when unresolved

Need Help

Found It

Assist Requested

Seasonal • Area G32

Item Rescued

Found in alternate backroom location

Repeat Issue Detected

Recurring recovery pattern emerging

The Problem

Every INF has a story. Most systems never capture it.

When knowledge lives only in a walkie conversation or one person's memory, the next difficult search starts over from zero.

The item isn't where expected.

Team Members search multiple locations without shared context about previous rescues or store-specific patterns.

Someone knows where it might be.

Useful knowledge can disappear with a shift change because it was never captured in a reusable system.

The same problem happens again.

Without rescue history and repeat-issue intelligence, the team solves the same inventory mystery over and over.

The Operating Model

From difficult find to smarter store.

One connected recovery workflow turns an individual search into knowledge the entire operation can use.

Find

Start with what the store already knows.

Search by item or DPCI, review previous rescues, Store Memory, useful photos, and recovery context before starting from scratch.

Find Assist

Assist

Make asking for help visible.

Unresolved searches can become clear Assist requests instead of relying only on a walkie request that may be missed or forgotten.

Rescue

Capture the successful find once.

Record where the item was found, add useful location detail, optionally include a photo, and complete the rescue in one final save.

✓

Learn

Turn each rescue into reusable knowledge.

Rescue history and Store Memory help future searches begin with real store-specific context instead of guesswork.

Where Found: Seasonal side wall

Previous rescue: Alternate backstock

Photo context available

Prevent

One rescue is a win. A pattern is intelligence.

Leaders can review recurring recovery locations and repeat issues that may deserve operational follow-up.

Repeat Issue Detected

Two Focused Experiences

Simple on the floor. Powerful behind the scenes.

Team Member Mode

Built for the floor.

Keep the workflow focused on the immediate task: find the item, get help, and record the rescue.

Find AssistReady

Search item or DPCI⌕

Need additional help?Need Help

Item locatedFound It

Leader Mode

Built for decisions.

See active Assist requests, successful rescues, response activity, repeat issues, Store Memory, and operational patterns.

24Items Rescued

91%Assist Resolved

3Repeat Issues

Seasonal recovery patternReview

Open Assist Queue2 Active

Store Memory updates5 New

Find AssistAssist QueueRescue HistoryStore MemoryRepeat Issue DetectionSmart SchedulingPasskeysAI Feature ControlsFind AssistAssist QueueRescue HistoryStore MemoryRepeat Issue DetectionSmart SchedulingPasskeysAI Feature Controls

Find Assist

Stop starting every difficult search from zero.

Find Assist puts prior rescue history, Store Memory, where-found context, and optional visual information into the search process before an item is marked Not Found.

✓Search by item or DPCI

✓Review previous successful finds

✓Use store-specific recovery context

⌕Seasonal candy item

Store Memory Match

Previously rescued on Seasonal side wall near G45. Alternate backstock also recorded.

3 prior rescuesRecentPhoto available

Assist Queue

The right help, at the right time.

Need Help creates a visible Assist request so unresolved searches can be seen, accepted, worked, and resolved with clearer team coordination.

✓Visible unresolved search requests

✓Status progression from request to resolution

✓In-app alerting and queue visibility

Seasonal Candy • G32Requested moments ago

Open

Beauty Item • A14Leader joined search

Searching

Grocery Item • Dry 6Rescued in alternate location

Resolved

Leadership Intelligence

See what's being rescued. Learn why it keeps happening.

Leaders get the context behind the rescue: where difficult items are found, where problems repeat, and where operational attention may be needed next.

Fulfillment Recovery Dashboard● Live Activity

Items Rescued24

Assist Resolved91%

Avg Response2m 18s

Repeat Issue DetectedSeasonal backstock recovery activity

Smart Scheduling

Build the day around the team actually working it.

Scan a schedule, review extracted shifts, import the team, then generate a coverage-aware break plan only when you're ready.

Scan Schedule

Capture or upload the schedule image.

Review Shifts

Confirm names, start times, and end times.

Assign Roles

Set role or area before import.

Import

Bring in shifts with breaks intentionally blank.

Generate Breaks

Create a break plan based on shift length and coverage.

Explore Smart Scheduling →

See It In Action

Turn difficult searches into operational intelligence.

Walk through Find Assist, an Assist request, a successful rescue, Store Memory, leadership patterns, and the scheduling workflow.

Book a Demo →See the Full Workflow