Assist Queue Visibility
See unresolved searches that have asked for help and understand where additional support is needed.
INF Rescue gives leaders visibility into active Assist requests, successful rescues, where items are being found, repeat issues, Store Memory, scheduling, and team coordination.
See unresolved searches that have asked for help and understand where additional support is needed.
Review where difficult items are ultimately found and how successful searches are being resolved.
Surface recurring recovery activity that may point to a broader operational problem worth investigating.
A leader view should answer practical questions: What needs help now? What was rescued? Where are items repeatedly being found? What knowledge has been captured? Which issues are recurring?
When a successful find is recorded with clear location information, that context can help the next Team Member search smarter.
A difficult item is found, the location is shared verbally, and the discovery disappears from the system.
The rescue records where the item was found and can preserve helpful Store Memory for a future search.
Search, review Find Assist context, request help, complete rescues, and add useful learning.
Review active Assist work, rescue activity, patterns, Store Memory, and scheduling tools.
Manage users, roles, passwords, active status, passkey-related controls, AI feature controls, and administrative data functions.
Walk through the same rescue from the Team Member view and the leadership side of the system.